Privacy Policy
Privacy Policy
Effective Date: 10.08.2025
A-List Home Care, LLC (“A-List Home Care,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, phone communications, and SMS/text messaging — whether you are seeking home care services for yourself or a loved one, or applying for employment.
1. Information We Collect
We may collect personal and contact information when you:
- Inquire about or request home care services
- Submit a contact form or referral
- Communicate with us via phone, email, or text message
- Apply for employment
This may include:
- Personal Information: Name, phone number, email address, address, and other information you provide.
- Service or Care Information: Details shared to help us understand your care needs or determine eligibility for services.
- Employment Information: If applying for a position, work history, references, and related details.
- Technical Information: IP address, browser type, and device data collected through cookies or analytics tools.
2. SMS/Text Messaging Policy
By providing your phone number and opting in, you agree that A-List Home Care, LLC may contact you via SMS/text message for purposes related to:
- Home care service inquiries or eligibility
- Scheduling and coordination
- Employment applications or updates
- General communication regarding services
Information collected through SMS/text messaging will not be shared with any outside sources, outside parties, affiliates, or third parties.
We may, however, use the information you provide to determine your eligibility for services or to respond to your request.
Standard message and data rates may apply. You may opt out at any time by replying “STOP.”
Opt-In Statement (visible and required):
By checking this box or submitting your phone number, you consent to receive SMS/text messages from A-List Home Care, LLC at the number provided. You understand that consent is not a condition of receiving care or services, and you may opt out at any time.
3. How We Use Your Information
We may use the information you provide to:
- Respond to inquiries or requests for home care services
- Evaluate eligibility for care or program participation
- Coordinate care or follow up on service needs
- Process job applications or employment communications
- Improve client experience and service quality
- Comply with applicable regulations and confidentiality requirements
We do not sell, rent, or trade your personal information.
4. HIPAA and Client Confidentiality
While A-List Home Care, LLC provides non-medical personal care services, we handle all client information in accordance with HIPAA privacy and confidentiality principles. Any health-related or personal information shared through our website, forms, or communications is kept confidential and used only for its intended purpose.
5. Cookies and Analytics
Our website may use cookies or similar technologies to collect usage data for analytics and functionality purposes. You may adjust browser settings to refuse cookies, though some features may not function properly.
6. Information Sharing
We may share information only with:
- Authorized employees, contractors, or caregivers directly involved in providing or coordinating services
- Service providers that assist with business operations (such as payroll or background checks)
- Government agencies or law enforcement when required by law
All parties are required to maintain the confidentiality and security of your information.
7. Data Security
We maintain administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure.
8. Links to Other Websites
Our website may contain links to third-party websites. A-List Home Care, LLC is not responsible for the content or privacy practices of those sites and encourages you to review their privacy policies.
9. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted here with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
A-List Home Care, LLC
Phone: 479-877-6981
Email: admin@a-listhomecare.com
Address: 200 S. 20th St., Ste. A2, Rogers, AR 72756